OT: "Catch the balloon Mrs H..."
Mrs H: "Oh lovey, I am worried, so so worried"
OT: "What is wrong Mrs H, what is worrying you so much?"
Mrs H: "Sweetie, they took me this morning without asking and I didn't have time to bring everything and my cupboard keys...I don't know where my cupboard keys are...I don't even know if my cupboard is locked"
OT: I will go find your keys and lock your cupboard for you Mrs H. No worries"
Mrs H: "Oh lovey, you are so sweet. Thank you so much"
OT: "It is no trouble at all Mrs H"
Mrs H: "Oh and lovey? Can you please look if anyone has any cake on them?"
OT: "Sure Mrs H..."